How to Change Your SBI Mobile Number Without Visiting Your Home Branch

If you need to update your mobile number associated with your SBI account but cannot visit your home branch due to lack of internet banking or other constraints, there are still options available to you. This guide will explore the methods and processes for changing your SBI mobile number from the comfort of your home or nearby branch.

Change Mobile Number Through SBI Internet Banking

The most convenient method to update your mobile number is through SBI internet banking. This process does not require you to visit any branch, and neither does it require internet banking to be enabled on your account. Here’s how:

Open your internet banking portal. Log in with your account credentials. Navigate to the section where mobile number updates are available. Enter the old mobile number and the new mobile number. Receive one-time passwords (OTPs) on both the old and new mobile numbers. Confirm the change.

Remember to have both the old and new mobile numbers handy to complete this process smoothly.

Visit the Nearest SBI Branch for Assistance

If you are unable to perform the update through internet banking or prefer human assistance, you can visit any nearby SBI branch. Here’s what you can expect:

Go to your nearest SBI branch. Inform the branch staff about the need to update your mobile number. Fill out the necessary forms. Submit your KYC (Know Your Customer) documents if required. Follow the instructions given by the staff to complete the process.

These steps will ensure that your SBI mobile number is updated efficiently.

What to Do If You Have Lost Your Old Mobile Number

If you have lost your old registered mobile number, updating it to a new one becomes more complex. In such cases, you will need to follow these steps:

Visit your nearest SBI branch as branch assistance is required. Fill out the requisite forms. Submit your KYC documents. Follow the instructions of the bank staff to proceed with the update.

Though it might be challenging without the old mobile number, the bank staff can help guide you through the process.

Alternative Solutions for Lost Mobile Numbers

In cases where you can't visit the branch due to specific reasons, there are some suggestions to help you:

Updated via ATM: SBI offers the facility to update mobile numbers through ATMs. However, this process may not be applicable if you have already lost your old mobile number. Customer Care: Contact your mobile service provider's customer care and apply for a new mobile number with the necessary proofs. They can help you get a new SIM card linked to your new mobile number. Written Request: Prepare a written request detailing your need to update your mobile number and submit it to your home branch or any nearby SBI branch. Ensure you follow the bank's prescribed format to avoid issues.

The bank will verify your application and link you to your home branch for further processing.

Conclusion

Updating your SBI mobile number without visiting your home branch can be challenging, but it is still possible with the right approach. Whether you use internet banking, visit a nearby branch, or seek assistance from a mobile service provider, there are multiple ways to get your SBI mobile number updated. Always ensure to keep your documents and information handy to make the process smoother.