How to Change SIM Ownership for a Deceased Airtel User in India

If you have an Airtel SIM in the name of a deceased person and want to transfer it to your own ID, this guide will help you understand the process and what you need to do. Here are the steps to follow:

Understanding the Process

Changing the ownership of a SIM card when the primary owner is deceased can be challenging but is generally possible in India. The process may vary based on specific policies of the service provider and local regulations. For Airtel, the steps to follow are as follows:

Gather Required Documents

Before you proceed, you will need to gather the following documents:

A copy of the deceased's death certificate Your own identification proof like an Aadhaar card or passport Proof of your relationship with the deceased, such as a family certificate (if applicable)

Visit the Airtel Store

After you have gathered all the necessary documents, you should visit the nearest Airtel store with these documents. It is advisable to call ahead and check if you need to make an appointment to avoid long queues.

Fill Out the Ownership Transfer Form

At the store, request assistance to fill out the ownership transfer form. You will need to provide details about the deceased and yourself.

Submit Documents

Once the form is filled out, submit it along with all the required documents to the Airtel representative. Ensure that all documents are in good condition and cover all necessary information.

Verification Process

The Airtel representative will initiate the verification process. This may involve cross-referencing your documents with official records. Be prepared for a waiting period as the verification process can take some time.

Receive Confirmation

Once the ownership transfer is approved, you will receive a confirmation. The SIM will be registered under your name, and you will be the new owner of the SIM.

Additional Notes

If you originally obtained the SIM from a friend and they are now willing to transfer it to your name based on the SIM being registered to them, this can simplify the process. However, the primary owner must still go through the formalities if they are alive.

Direct Contact

For straightforward cases, if the registered owner is alive, they can simply transfer the SIM to your name. However, if the registered owner is deceased, you must contact the Airtel showroom with the death certificate of the owner and proof of your legal heirship, and request for mutation of the mobile connection to your name.

Official Communication

For the most accurate and up-to-date information, please check Airtel's official website or contact their customer service. They will provide any specific requirements or updates to the process.

By following these steps, you can successfully transfer the ownership of an Airtel SIM to your name, even if the previous owner is deceased.