How to Contact Coinbase Support: Phone Number, Live Chat More

As a leading cryptocurrency exchange, Coinbase understands the importance of customer support in providing a seamless and secure user experience. Here, we outline the various ways to contact Coinbase support, including their customer support phone number, live chat, email, and in-product support options.

Obtaining Coinbase Support

Currently, Coinbase does not provide a direct customer support phone number for all regions. Instead, they offer online support through their website and mobile app. By visiting the Coinbase website or app, you can find comprehensive online support resources and contact information.

Step-by-Step Guide to Find Coinbase Support

Visit the Coinbase website or mobile app. Navigate to the 'Contact' or 'Support' section. Explore the available resources including phone support, live chat, email, and in-product support.

Customer Support Phone Number

For retail customers in the US, UK, Ireland, Germany, and Japan, Coinbase offers phone support. The phone number is 1 888 908-7930. Please note that this number is only available within the US and international callers should call the US toll-free number.

Important Notes

Coinbase support does not make outgoing calls. If someone contacts you claiming to be from Coinbase Support, it is likely a scam. Coinbase will never ask for remote access to your computer. Do not share your password or 2FA codes with anyone.

Other Support Channels

In addition to phone support, Coinbase offers several other customer service channels:

Live Chat: Engage with Coinbase support through live chat by logging into your Coinbase account. Email: If you can't log in to your Coinbase account, you can contact Coinbase support via email from the Contact page. In-Product Support: Get direct assistance within the Coinbase app or website.

Response Times

Response times may vary depending on the method of contact and the current volume of support requests. However, Coinbase is committed to improving response times and providing 24/7 support in select regions by the end of 2021.

Localised Support

Coinbase has expanded its customer support services to offer localized phone support for retail customers in the US, UK, Ireland, Germany, and Japan. This service is available 24/7 and enhances the overall customer experience by providing timely and efficient assistance.

Other Enhancements

Faster response times. Live messaging features.

Conclusion

By utilizing the various support channels provided by Coinbase, you can get the help you need to resolve any issues or questions you have about your crypto transactions. Whether through phone, live chat, email, or in-app support, Coinbase is dedicated to providing a reliable and efficient customer service experience.