How to Register Your Mobile Number with SBI Bank Without Visiting the Branch?

Many customers are looking for a convenient way to update their mobile numbers with SBI Bank without the need to visit a physical branch. Fortunately, there are several options available through which you can add or change your mobile number directly from your home or office. This guide will explore the various methods you can use and the necessary steps involved.

1. Using Internet Banking

The most straightforward method to update your mobile number with SBI Bank is through their Internet Banking platform. Here's a step-by-step guide on how to do it:

Log in to your SBI Internet Banking Account: Open your web browser and navigate to the SBI Internet Banking website. Enter your user ID and password to log in. Select the Profile Tab: On the home page, look for the 'Profile' or 'Account Details' tab and click on it. Update Your Mobile Number: Navigate to the section that deals with personal details, usually labeled as 'Mobile,' and click on the link 'Change Mobile Number - Domestic only Through OTP/ATM/Contact Centre.' Follow the OTP/ATM/Contact Centre Process: This might involve receiving an OTP (One-Time Password) on your mobile number, swiping your card at an SBI ATM, or contacting the SBI Customer Care Center. Once you receive the OTP, enter it as per the instructions provided.

2. Using SBI Contact Centre

Alternatively, you can opt to call the SBI Contact Centre at 1800 425 3800 or 1800 11 2211. Here’s what you need to do:

Call the SBI Contact Centre: Dial the contact centre number and follow the automated instructions until you reach a representative. Follow the Instructions: The representative will guide you through the process of updating your mobile number, which might involve providing some verification details.

3. Using an SBI ATM

You can also update your mobile number using an SBI ATM if you have an active account. Here’s a quick guide:

Insert Your Card: Swipe your SBI card into the nearest SBI ATM. Select Mobile Number Registration: Choose the 'Registration' option and then select 'Mobile Number Registration' from the drop-down menu. Enter Your Mobile Number: Input your new mobile number and confirm it. Receive and Enter OTP: An OTP will be sent to your registered mobile number. Enter the OTP at the ATM to complete the registration process.

Important Notes and Considerations

While updating your mobile number through these online methods is convenient and widely supported, it is essential to note the following points:

Visit the Branch for Document Submission: If your account is linked to sensitive documents such as Aadhaar card and PAN card, you might still need to visit your home branch to submit signed copies of these documents. Offline Process for Non-Net Banking Account Holders: If you don't have online banking access, you can still update your mobile number, but you would need to visit your home branch to submit a printout of the online registration process. Time Frame: Once you submit the document in your home branch, your new mobile number can be activated within 3 days.

For customers not having internet banking, the process might involve sending a scanned application along with KYC (Know Your Customer) documents to your branch email. However, this method might not guarantee immediate changes, and it's advisable to call your branch for verification.

Lastly, it's crucial to manage your time effectively, especially if you visit your SBI branch. Due to the high volume of customers, you might face delays in getting your mobile number updated.

Conclusion

While the process of updating your mobile number with SBI Bank can be done online, it is recommended to refer to the official SBI website or contact their customer service for the most accurate and up-to-date information. Always keep your personal and banking details secure, and follow the guidelines provided for the smoothest possible experience.