How to Restore CamScanner Files After Reinstalling the App

Restoring your files in CamScanner after reinstalling the app can be a straightforward process, especially if you have previously backed up your documents. There are several methods to try, from checking cloud backups to restoring from device backups. This article will guide you through the steps, ensuring you can retrieve your important files without any significant hassle.

Cloud Backup Methods

Many users opt for cloud-based backups for their important files. Here’s how you can check if your files are still available:

Cloud Services

Check cloud backup services like Google Drive, Dropbox, or CamScanner’s own cloud service:

Login to your cloud service account. Search for any documents related to CamScanner. Download the files to your device.

Local Storage Solutions

If you had previously exported or saved your files to local storage, you can try the following:

File Manager

Check your device’s file manager for folders related to CamScanner:

Look in the Pictures or Documents folder for any saved PDFs or images.

Restore from Device Backup

If you have a backup of your device, such as an Android backup or an iCloud backup for iOS, you can restore your device from that backup:

Backup Restoration

This method may restore your CamScanner files if they were included in the backup, provided they were backed up before the app was uninstalled.

Restore your device from the backup. Once restored, try logging into CamScanner to see if your documents are available.

Contact CamScanner Support

If you are unable to locate your files, the next step is to contact CamScanner's customer support. They may have additional recovery options or provide personalized assistance:

Visit the CamScanner support page or use their contact form. Provide your account details and describe the issue you are facing. They may offer more specific guidance or recovery tools.

Check for Temporary Files

Temporary files might be saved in app data, and you can see if these files can be recovered:

File Recovery Tools

If you have access to file recovery tools or services, you can attempt to recover deleted files:

Use these tools to scan your device for deleted CamScanner files. Follow the instructions provided by the tool to retrieve the files.

Tips for Future Backup

To prevent future loss of important documents, it is essential to regularly back up your files to cloud services or local storage:

Set up automatic backups for CamScanner to ensure files are saved to your cloud account. Manually export and save important documents to a local folder or cloud service. Regularly check your backups to ensure they are functioning as intended.

Additional Notes on Device Transfers

If you are moving to a new device, ensure that your important documents are safely transferred:

For Android users, check for any saved files in the /intsig/camscanner/databases_backup directory. For iOS users, check if settings are saved to an external SD card (if applicable).

After confirming the backup is successful, copy the entire CamScanner folder from your old SD card to the built-in SD card of your new phone. Then, log into your CamScanner account and check if your documents are synchronized to the cloud.

By following these steps, you can easily restore your CamScanner files and avoid the frustration of losing important documents after reinstalling the app.