How to Select the Right International Logistics System

When e-commerce sellers and businesses are contemplating the selection of an international logistics system, it is crucial to carefully consider the needs of your company, the service capabilities, international background, brand certifications, data security, pricing, and the comprehensiveness of the functionality. This article will guide you through the key factors to consider, the specific functions and processes, and the importance of after-sales service, to help you make an informed decision.

Key Factors to Consider

Company Capabilities and Experience: Assess the experience and expertise of the logistics provider in handling various types of international shipments. Service Capabilities: Look for a system that can support multiple shipping scenarios including small parcels, express services, special lines, air cargo, Shanghai COD, FBA return services, and virtual overseas warehouses. International Background and Brand Certifications: Choose a provider with a strong international presence and certification from reputable brands. Data Security: Ensure the system has robust security measures to protect sensitive data. Pricing and Value for Money: Compare the cost-effectiveness of different systems. Comprehensiveness of Functionality: Verify that the system covers all necessary functionalities to manage your international logistics seamlessly.

Support Business Scenarios

International logistics systems need to be versatile and scalable to support various business scenarios. These typically include:

Small Parcels and Express Services: Handling daily shipments. Special Lines: Shipping specialized goods like electronics, pharmaceuticals, and dangerous materials. Air Cargo: Utilizing air freight for time-sensitive deliveries. Shanghai COD (Cash on Delivery): Collecting payment upon delivery. FBA Return Services: Efficiently handling return shipments for Amazon FBA. Virtual Overseas Warehouse: Managing inventory and fulfilling orders from overseas.

When choosing a logistics management system, ensure that it is scalable and can accommodate a growing business without requiring significant changes to the system. Updates and new modules can be added to support future business needs, ensuring a seamless transition without the inconvenience of changing systems.

System Functions and Processes

Both the management side and the client side of the system offer a range of functionalities:

Management Side Functions: Price Management Customer Management Business Operation Management Financial Management Customer Service Management Data Reporting Authority Management Client Side Functions: Order Management Delivery Management Waybill Inquiry Problem Management

E-commerce sellers can leverage these features to:

Order extraction through a customer authorization platform. Manually enter orders. Push orders through ERP systems for order forecasting. Manage orders from packing and shipping to return tracking. Provide order numbers and updates to customers.

After-Sales Service

The final step in choosing an international logistics system is ensuring comprehensive after-sales support:

System Stability and Maintenance: The system should be reliable with robust support and updates. Timely Troubleshooting: Ability to receive quick and effective solutions for any issues that arise. Professional Training: Adequate support, training, and on-site implementation by professional technicians.

Conclusion

We hope this article has provided valuable insights for logistics integrators struggling to select the right international logistics system. If you need more detailed information or assistance, please contact Wall Tech Limited for expert guidance.