Is Tidio the Best Free Chatbot for Your New Website?

The growing popularity of chatbots has revolutionized the way businesses interact with their customers. For small businesses and startups, finding a cost-effective yet feature-rich chatbot solution can be a challenge. Google and other search engines are keen on websites that provide excellent user experience, and a well-implemented chatbot can significantly enhance this experience. In this article, we will focus on Tidio as a prime option, alongside other free chatbot solutions available, to help you make an informed decision.

Popular Free Chatbots for New Websites

Choosing the best free chatbot for a new website depends on various factors, including ease of integration, complexity of needs, and level of customization required. Here are some popular options:

Tidio

Features:

Live chat chatbot automation email integration

Pros:

User-friendly interface Customizable chat widgets Good for small businesses

Cons:

Some advanced features require a paid plan

ManyChat

Features:

Focused on Facebook Messenger but also supports website chat

Pros:

Great for marketing automation Easy to set up

Cons:

Limited to Messenger features in free plan

Intercom

Features:

Live chat bots and customer engagement tools

Pros:

Comprehensive features for customer support and marketing

Cons:

Free tier has limited functionality; full features require a subscription

HubSpot Chatbot

Features:

Part of HubSpot’s free CRM tools includes live chat and chatbot capabilities

Pros:

Integrates well with other HubSpot tools Easy to use

Cons:

Limited customization compared to dedicated chatbot platforms

Crisp

Features:

Live chat chatbot and CRM features

Pros:

Good interface Includes multi-channel messaging

Cons:

Some features are restricted in the free plan

Key Considerations When Choosing a Chatbot

When selecting a chatbot, consider the following factors:

Ease of Integration: How easy is it to integrate the chatbot with your website and other platforms? Complexity of Needs: Do you require advanced features or will a basic chatbot suffice? Level of Customization: How much control do you have over the chatbot's behavior and appearance? Specific Requirements: Do you have specific business objectives that the chatbot needs to achieve?

It may also be beneficial to test a few options to see which one fits best with your website and user experience. For example, you could start with Tidio for its user-friendly interface and then expand to MoreChat for its advanced marketing automation features.

The Road to Creating Your Own Chatbot

While the DIY chatbot platforms provide a great starting point, creating a chatbot from scratch might be too daunting for some. However, there are still effective ways to get started. Here’s a step-by-step guide on how to build a free chatbot template for your website:

Step 1: Visit Engati Website

Visit Engati: Go to the Engati website. Find Bot Marketplace: Look for 'Bot Marketplace' at the top of the page.

Step 2: Browse Through Available Templates

Browse Templates: Click on Bot Marketplace and browse through all the templates. Choose a Template: Select a template that fits your needs. Watch the demo to see how your bot is going to look.

Step 3: Customize the Conversational Flow

Download the Template: Download the chatbot template for free. Customize: Customize the conversational flow and utilize 'intelligent nodes' for additional features like images, videos, carousels, multilingual support, etc. Personalize: Personalize the bot with your own themes, logos, and brand attributes.

Step 4: Deploy the Chatbot

Integrations: Ensure that you have access to 14 integrations including Website Chatbots, WhatsApp, Facebook Messenger, Twitter, Viber, Line, Telegram, Slack, Kik, WeChat, Mobile Apps- iOS and Android, Skype, and Skype for Business. Deployment: Go to ‘deploy bot’, copy the code, and paste it in the HTML code of your website preferably between the body tags.

With these simple steps, you can build a functional and efficient chatbot for your website in minutes. Engati serves as the best free chatbot platform to get started with, offering a range of pre-built templates and robust customization options.