Jio Services and Recharge Grace Period: Understanding the Duration and Features

Understanding the Jio Services Grace Period

Jio, a renowned Indian cellular network operator, offers a grace period of 90 days for its prepaid services. During this time, you can still receive incoming calls and messages, but you won't be able to make outgoing calls or use data services unless you recharge your account. This article provides detailed information about the Jio services grace period and related features.

What Happens After the Validity Period Expires?

Once your Jio base plan validity expires, the services typically continue to work for another 90 days as a grace period. Within this period, you can receive incoming calls and messages for the first 14 days. From the 15th to the 30th day, you can send and receive Jio-to-Jio free calls for two days. During the remaining 60 days of the grace period, you will only be able to use your phone for incoming calls and have 2G speed internet.

Grace Period Leading to Service Deactivation

After the 90-day grace period, if you do not recharge your account, your services will eventually be deactivated. It is crucial to always check the specific terms and conditions or consult Jio customer service for the most accurate and up-to-date information.

Current Situation and Real-Time Testing

Based on real-time testing conducted in December 2019, it has been observed that following the expiration of your Jio base plan validity:

You can make and receive Jio-to-Jio calls for the next two days. You can receive incoming calls for the next 14 days.

Following this, the 2G speed internet and Jio-to-Jio calling facilities will be stopped after three days if your recharge plan expires.

Grace Plan Offering

Currently, in the event your recharge plan expires, a grace plan is activated on your number, which can last for a month and may vary based on individual situations. During this grace plan period, you are allowed:

Only Jio-to-Jio outgoing calls. Incoming calls with no SMS or data usage. A data restriction of 64 kbps, similar to a typical monthly plan after the Fast Usage Period (FUP). Only WhatsApp messaging is allowed. No additional data or calls can be used until you recharge your account.

The validity of the grace plan can be checked in the 'Plans' section of the MyJio app.

Conclusion

Understanding and planning ahead for the grace period is essential to ensure that your Jio services do not get deactivated. Regularly checking your account status and staying updated with the latest Jio policies can help you avoid any unexpected disruptions in your services.