Navigating Post-Termination Feedback in BGV Processes: Lessons from an Infosys Experience

Recently, I experienced a significant upheaval in my career when I was terminated from Infosys last month. The relieving letter stated that I was 'terminated,' a term often associated with misconduct rather than resignation. This article explores the implications of this statement and how to navigate the background verification (BGV) process effectively, especially when dealing with previous company feedback.

Understanding the BGV Process and Its Importance

In India, the background verification (BGV) process plays a critical role in the recruitment journey. If you have worked for multiple companies in the past, your new recruiting company will always seek feedback from your previous employers, like Infosys, during this process.

Given the significance of the BGV process, it is essential to prepare thoroughly. The feedback provided by your previous companies, especially those that terminated you, can significantly impact your job application. Hence, it is crucial to address these issues head-on and demonstrate a proactive approach to prevent similar situations in the future.

Dealing with the Terminated Statement

The relieving letter from Infosys stated 'termined,' a term that can raise doubts during the BGV process. If your previous employer mentions termination in the relieving letter, it is not advisable to attempt to change or hide these statements. Recruiters and BGV agencies are likely to verify the information provided by your previous company, and any discrepancies may raise further questions.

To mitigate the potential impact of this statement, it is wise to prepare a well-rounded response that addresses the following points:

Show an understanding of the mistakes or reasons behind the termination. Highlight steps you have taken to prevent such issues from recurring. Express confidence that you will not repeat the same mistakes in the future. Provide evidence of your improved skills or actions that demonstrate your commitment to personal and professional growth.

By addressing these points, you can present a proactive and truthful image that aligns with the values that most companies look for in potential employees.

A Generic Scenario: Resignation vs. Misconduct

In a typical scenario, when someone resigns upon the company's request, the relieving letter usually states 'resigned.' However, when termination is due to misconduct or other prohibitive reasons, the term 'terminated' is used. In my case, the term 'terminated' was used, which may cast doubts on my professionalism and work ethics.

However, if you have resigned willingly without any misconduct, the relieving letter is less likely to mention termination. It is critical to review your relieving letter and understand the implications of its terms.

Conclusion: A Proactive Approach

When faced with termination feedback in the BGV process, it is essential to adopt a proactive and transparent approach. Prepare a comprehensive response that demonstrates your commitment to improving and preventing future issues.

By doing so, you can navigate the BGV process successfully and increase your chances of securing a job that aligns with your career goals. Remember, honesty and accountability are key qualities that most companies value when assessing potential employees.

Thank you, Durai, for sharing valuable insights on this crucial aspect of career management.