Restarting Dish TV Service After 9 Months of Inactivity: A Comprehensive Guide

When you find yourself out of balance with your Dish TV service, it's crucial to take the right steps to reactivate it. Here, we walk you through a detailed process to help you restart your service after an extended period of inactivity.

Why Restart Your Dish TV Service?

Dish TV services can go dormant if your viewing card or recharge expires, leaving you without access to your favorite channels. This situation is not uncommon, especially for users who have not recharged their accounts in months. However, with the right steps, you can easily reactivate your service and regain access to all the channels you've been missing.

Understanding Your Situation

Your Dish TV service was last recharged on June 24, 2022, but your viewing card expired on that same day. You left the SD Box in cold storage until September 9, 2024. Despite the expiration, you were still able to access your account through the My DishTV app and web portal.

On September 10, 2024, you recharged your account using a combination of 130 NCF23GST and 153 Basic FTA North Pack. However, Dish TV activated the Home Restarter Pack with multiple channels until October 1, 2024. You subsequently edited the pack to a Basic FTA North Pack and added more channels, including CNBC Awaaz, CNBC TV 18, Zee Delhi NCR, Haryana, ET Now, Zee Business, and more. This change costs you 161 per month until October 10, 2024.

No reconnection charges were billed. Due to some problems with the viewing card, you had to clean the chip contacts with acetone to restore functionality.

Quality and Channels

The quality of the channels, particularly in picture clarity, was superior to the MPEG-4 receiver offered by DD Free. Additionally, many English channels and regional channels that were not available on DD Free were accessible through Dish TV, such as Zee Anmol, Star Utsav, Sony PAL Colors, Rishtey, Hare Krsna, France 24, and others.

Extended Warranty

On September 17, 2024, you extended the warranty of your box for an additional year until October 16, 2025, by paying 142.

Before reactivating your Dish TV service, you inquired about alternative services in your area and found that digital cable TV was much more expensive, ranging from 250 to 400 per month, and typically offered only Hindi GEC and movies with no English channels.

Steps to Reactivate Dish TV Service

Step 1: Check Your Balance

The first step is to check if your account is still active. You can do this by visiting the Dish TV website or using their mobile app.

Step 2: Recharge Your Account

If your account is inactive, you will need to recharge it. The following methods can be used for recharging:

Website or App: Visit the official Dish TV website or use the mobile app to initiate the recharge process. Authorized Recharge Centers: Visit an authorized Dish TV recharge center to top up your account. Third-Party Platforms: Recharge through third-party platforms such as Paytm, PhonePe, or others, but ensure that these platforms are officially affiliated with Dish TV.

Step 3: Choose a Suitable Plan

Select a plan that best fits your viewing preferences. Dish TV offers a variety of packs, so ensure you choose one that meets your needs, either for basic FTA North Pack or more advanced bundles with additional channels.

Step 4: Complete the Payment Process

Complete the payment process and keep a record of the transaction for your reference.

Step 5: Restart Your Set-Top Box

After recharging, your service should automatically resume. To help with the activation, unplug your set-top box for a few minutes and then plug it back in. This can sometimes resolve any lingering issues.

Step 6: Contact Customer Support

If you face any issues, contact Dish TV customer support for assistance. They can help you with any account-related queries or technical issues you might encounter during the reactivation process.

Conclusion

Following these steps should help you smoothly reactivate your Dish TV service. Ensuring you have a working set-top box and the correct plan can significantly enhance your viewing experience and channel availability.