How to Return a Package with USPS: A Comprehensive Guide for eBay Sellers and Shoppers

When you need to return a package using the United States Postal Service (USPS), there are a few simple steps you can follow to ensure the process goes smoothly. In this guide, we will walk you through the entire process from preparing the package to dropping it off for delivery.

Prepare the Package

The first step in returning a package with USPS is to properly prepare it for shipping. Here's what you need to do:

Secure the Item: Repack the item securely in its original packaging or a sturdy box. Use cushioning materials like bubble wrap or packing peanuts if necessary to ensure the item is protected during transit. Seal the Package: Seal the package with strong tape to ensure it is secure and won't open during shipping.

Label the Package

The next step is to label the package correctly:

Return Label: If you have a return label provided by the seller, affix it to the package. Make sure to cover any old labels or barcodes to avoid any issues with the USPS system. Create a New Label: If you don't have a return label, you can create one using the USPS website or visit a local post office to purchase shipping. Make sure to indicate the reason for the return, such as 'Return' or 'Refund'.

Choose a Shipping Method

Select the appropriate shipping method based on your needs:

First-Class Mail: Suitable for light and low-value items, with a slower delivery time. Priority Mail: Expedited delivery with a faster turnaround, ideal for urgent returns. Priority Mail Express: The fastest option with next-day delivery, suitable for time-sensitive returns.

Calculate and Pay for the Postage

Calculate the postage and pay for it:

Weigh the Package: Weigh the package to determine the correct postage amount. Pay for Postage: You can do this online on the USPS website or at a USPS location. If you're paying online, print the label and follow the instructions to ensure safe shipping.

Drop Off the Package

There are a few options for dropping off the package:

Local Post Office: Visit your local post office to drop off the package in person. USPS Collection Box: Use a drop-off box at a nearby location. Schedule a Pickup: If you prefer, you can schedule a pickup from a UPS store or a participating retail partner.

Track Your Return Package

For added peace of mind, you can opt to track your return shipment:

When you purchased the package, if you bought tracking, make sure to keep the receipt or tracking number to monitor the return shipment. This can help you keep track of the package's progress and ensure it reaches its destination safely.

Special Considerations for Returning Packages

There are a few additional considerations when returning a package:

If Unopened Package: If the package is unopened and in your name, write "REFUSED" on the package and return it to USPS. Package for Another Name: If the package is unopened and for another name, such as a past resident, write "NOT at this address" and return it to the carrier (USPS, UPS, FedEx, DHL, Amazon, etc.). Delivered to the Wrong Address: If the package was delivered to your address by mistake, such as a neighbor, do not write on the package; instead, return it to USPS so they can deliver it to the correct address. Fees for Return Postage: Packages must be unopened or there will be a charge for return postage. If you opened a past resident package by mistake, explain this to the carrier/clerk and normally they can return it without new postage. Past Resident Return Instructions: To ensure packages from past residents are returned to the sender, request 3575Z/MLNA moved left no address to be submitted for the past resident via USPS. This will automatically have their USPS mail/package returned to the sender.

By following these steps, you can ensure your package is returned safely and efficiently using USPS. Whether you are an eBay seller or a shopper, these guidelines will help you manage the return process smoothly.