Robo Calls: How to Identify and Deal with Scammers

Dealing with robo calls from scammers is a common issue in today's digital age. These automated calls can be a source of frustration and, in some cases, can be harmful. In this article, we explore how to identify scammers through their automated messages, understand the economics behind telemarketing calls, and provide strategies to mitigate the issue.

Identifying Scammers

Perhaps the most straightforward way to identify a scammer is by the language and content of their robo call. Scammers often use poorly phrased English and ask for sensitive information. For instance, if the call offers a prize or reward but requires you to send money immediately through untraceable methods, it is likely a scam. In my case, I immediately recognized one particular call as a scam due to its English questions and the type of information they requested.

The Economics of Telemarketing Calls

The prevalence of robo calls is partly due to the low cost of international VOIP calls into the US. This makes it easy for scammers to flood people with calls. The solution, therefore, lies in making these calls more expensive. One effective method is to involve human interaction. When a call requires a human operator, it incurs additional costs for the telemarketing company. This increased expense makes the call less attractive to scammers, leading to fewer calls.

The lack of action against robo calls can be attributed to the complex economic and legal environment. While there are laws and regulations that govern proper telemarketing practices, these mainly apply to legitimate call centers. Scammers, on the other hand, operate outside the legal system and often lack regard for these rules. Telecom companies, despite monitoring network traffic, are hesitant to take action due to potential revenue loss. Their lobbyists push for less action, placing the burden on consumers and legitimate businesses.

Tips to Decrease Robo Calls

One simple strategy to reduce robo calls and protect yourself from scams is to keep your guard up. Here are some practical tips:

Be Vigilant: Always be wary of unsolicited calls, especially those that promise great rewards but require immediate action or personal information. Call Screening: Utilize your phone's call screening features, if available. My Pixel 3a has a feature that allows me to screen calls, even those from robo calls. This ensures the call is not from a scammer before engaging with it. Whistle Intervention: Keep a whistle or a foghorn nearby and press a button to connect to a live operator when receiving a call. Once the call is connected, blow the whistle or set off the foghorn. This trick can often deter scammers and reduce the frequency of such calls. Report Spam: After hanging up on a scammer, report the call as spam. Your report will help others identify and avoid similar scam calls.

Conclusion

While robo calls from scammers can be a nuisance, there are steps you can take to mitigate their impact. By being vigilant, using call screening tools, and leveraging simple tricks like whistle intervention, you can significantly reduce the number of unwanted calls and protect yourself from potential scams. Stay informed and stay safe!