Tikona Broadband Review 2018: Speed, Reliability, and Installation Details

In 2018, Tikona was recognized as a competitive broadband service provider in India, primarily known for its Wireless Internet Services (WIS). This article delves into various aspects of Tikona broadband, including its speed and reliability, customer service, affordability, and the installation process.

Speed and Reliability

Users reported that Tikona provided decent broadband speeds, typically ranging from 2 Mbps to 100 Mbps, depending on the subscription plan. However, some customers experienced fluctuations in speed and reliability, particularly during peak usage times. This inconsistency in performance was a point of concern for many users.

Customer Service

The customer service at Tikona received a mixed response. While some praised the promptness and efficiency of the support team, others reported delays in resolving issues and a lack of effective communication. This inconsistency in service quality was a significant factor affecting customer satisfaction.

Affordability

Despite the occasional service issues, Tikona's affordability was a standout feature. The company was often praised for its competitive pricing, making it an attractive option for budget-conscious consumers. This affordability helped Tikona attract a significant customer base.

How Tikona Broadband Works

Tikona primarily uses a wireless technology called WiMAX (Worldwide Interoperability for Microwave Access) to deliver internet services. Here's how the service works:

Wireless Transmission

Tikona sets up base stations that transmit signals wirelessly to customer premises. This technology allows for internet access without the need for extensive cabling, making it a convenient alternative to traditional wired broadband services.

Customer Equipment

Users need to install a Tikona router or a CPE (Customer Premises Equipment) device, which receives the wireless signal from the nearest base station. This equipment is essential for connecting to the internet.

Connectivity

The CPE connects to your home network, allowing multiple devices to access the internet via Wi-Fi. This setup ensures that your entire home can benefit from the internet service.

Installation at Home

To receive the Wi-Fi signal from Tikona, the following equipment is typically installed in your home:

CPE Device

This is the main device that connects to Tikona's network. It is usually mounted on the roof or a high point in your home to ensure a clear line of sight to the nearest base station. Proper placement is crucial to maintain optimal signal strength.

Router

Many CPE devices have built-in routing capabilities, while others require a separate Wi-Fi router to distribute the internet connection throughout your home. It is essential to have a reliable and efficient router to maximize the signal range and speed.

Cabling

Some wiring may be required to connect the CPE to the router and power sources. This step is necessary to ensure that your devices can access the internet without any interruptions or dead spots.

Overall, Tikona aimed to offer a reliable alternative to traditional wired broadband services, particularly in urban and semi-urban areas. While the company faced some challenges with speed and customer service, its competitive pricing and wireless technology made it a popular choice among consumers.