Troubleshooting Printer Issues after Windows 10 2020 Update

Introduction

Recently, users have reported issues with their printers not working after installing the latest Windows 10 2020 update. This guide will walk you through several troubleshooting steps to resolve printer connectivity problems, corrupted driver issues, and other common issues that might arise.

Common Issues

Not Printing Test Sheets: If your printer is not printing test sheets, it may be due to a corrupted printer driver or the printer is not properly installed.

Missing Printer in Device List: If your printer does not appear in the Windows device list, you may need to add the printer again.

Corrupted Drivers: Drivers might get corrupted over time, leading to various issues with printer functionality.

Troubleshooting Steps

Step 1: Check Printer Connectivity

Ensure that your printer is correctly connected to the computer and the internet, if required. For USB printers, try connecting to a different USB port. For WiFi printers, ensure the printer is correctly connected to the network.

Step 2: Remove and Reinstall Printer

Go to Settings Devices Printers scanners. If your printer is listed, try printing a test sheet. If it doesn't work, delete the printer device and re-add it:

Go to Settings Devices Printers scanners. Delete the printer from the list. Restart your computer and then add the printer again.

Step 3: Update Printer Drivers

If your printer still isn't working, you may need to update the drivers:

Go to the Settings Devices Printers scanners. Delete the printer from the list. Visit the printer manufacturer's website and download the latest driver for your printer. Follow the installation instructions provided by the manufacturer.

Step 4: Clear Printer Device List

If the above steps don't resolve the issue, try the following:

Go to Settings Devices Printers scanners. Delete the printer from the list. Open the Printer server properties and delete the drivers for your printer. Restart your computer and let Windows reinstall the drivers.

Advanced Troubleshooting

Step 5: Use Generic Drivers

If the printer still doesn't work with updated drivers, you can try using the default Windows generic drivers:

Go to Settings Devices Printers scanners. Delete the printer from the list. Allow Windows to install its own basic/generic driver for the printer. Try printing again.

Step 6: Contact Technical Support

If all else fails, you might need to contact the printer manufacturer's technical support for further assistance. They may be able to offer specific solutions or recommend a repair service.

Conclusion

By following these steps, you can troubleshoot common printer issues that arise after a Windows 10 2020 update. Keeping your printer drivers and firmware up to date is crucial for ensuring optimal performance and functionality.