Understanding VoLTE Issues with Airtel Network: A Comprehensive Guide

Have you ever faced a frustrating situation where your phone doesn’t support Voice over LTE (VoLTE) on the Airtel network? This article is designed to provide a detailed understanding of what it means when a phone won’t support VoLTE over Airtel's network, and how you can troubleshoot this issue. We will also explore the reasons why VoLTE might not be supported, and what steps you can take to overcome these challenges.

What is VoLTE?

Voice over LTE, commonly known as VoLTE, is a technology that allows for higher-quality mobile voice calls over a 4G LTE network. Unlike traditional voice calls, which rely on a separate network (2G, 3G, or 4G), VoLTE utilizes the 4G LTE data network to deliver clearer and more stable calls. This technology is particularly useful in areas with slow or unreliable 2G/3G networks, as it provides a consistent and high-quality call experience.

Understanding the Issue: VoLTE Not Supported Over Airtel’s Network

If your phone is unable to make calls using VoLTE over Airtel's network, it could be due to one of two primary reasons:

No VoLTE Support in Your Phone's Hardware: Some phones are equipped with hardware that is not capable of using VoLTE technology. This means that even if the Airtel network supports VoLTE, your phone cannot take advantage of it. These limitations often appear when the phone model is older and does not have the necessary components to handle VoLTE. Airtel Network Lack of VoLTE Service: Another common reason is that the Airtel network in your area may not yet provide VoLTE services. VoLTE is not universally available in all regions, and the availability of this service varies based on the network provider and the geographical location.

Effects of a Non-Supporting Phone on VoLTE Usage

One of the key points to understand is that if a phone is unable to support VoLTE through an Airtel SIM, it is likely that VoLTE will also not work on other SIM cards on the same phone. This is because the VoLTE function is tied to the hardware capabilities of the phone itself, not to the SIM card. Therefore, if your phone's hardware doesn’t support VoLTE, there is little chance that it will work with another SIM card.

Steps to Troubleshoot VoLTE Issues

While the issue might seem daunting, there are steps you can take to troubleshoot and possibly resolve the problem:

Check Your Phone’s Specifications: Ensure that your phone model is capable of supporting VoLTE. Check the phone’s specifications or manufacturer’s documentation to confirm that VoLTE is supported. Most modern smartphones do support VoLTE, but some older models or budget-friendly phones may lack this capability. Contact Airtel Support: If your phone supports VoLTE hardware but is still unable to use the service, contact Airtel customer support. They can help determine if the issue lies with the network configuration or a software update that needs to be installed on your device. Update Phone Software: Keep your phone’s operating system and software up to date. Frequent updates often address compatibility issues and improve overall network support. Consider a Network Provider Change: If VoLTE is crucial for you, you may want to consider switching to a network provider that offers VoLTE services in your area. Some providers might offer better network coverage and support for VoLTE, improving your call quality and reliability.

Conclusion

In summary, the inability of a phone to support VoLTE over Airtel’s network can be attributed to either a lack of necessary hardware support in the phone or unavailability of VoLTE services in your region. While VoLTE can enhance the call experience, it is important to understand the limitations and what steps you can take to maximize your network experience.