Understanding and Resolving Aadhaar Update Status 'Request is in Process'

When you see your Aadhaar update status showing as 'request is in process', here’s what you need to do and what you can expect during this period.

Steps to Take While Your Request is in Process

1. Wait for Confirmation

Processing times can vary, but you can typically expect to receive an acknowledgment or confirmation message once your update has been completed or if there are any issues. Patience is key during this phase as the process is initiated and processed by the Unique Identification Authority of India (UIDAI).

2. Check Status Regularly

Keep a check on the status of your Aadhaar update request on the UIDAI website by entering your Update Request Number (URN). This proactive approach helps ensure you are informed of any progress or issues that might arise.

3. Contact Support

If the status remains unchanged despite your regular checks, it's wise to contact the support team at 1947. They can provide detailed insights and possibly expedite the process under specific circumstances.

4. Keep Documentation Handily

Ensure you have all relevant documents handy. This includes your Aadhaar card, proof of identity, and any other requested documents. Having these on-hand might be necessary if the support team requests additional information to resolve your query.

5. Avoid Multiple Requests

Avoid submitting another update request for the same information while the current one is still being processed. Doing so can lead to further delays and complications. Let the current process complete or receive a message that the request has been declined before initiating another.

Upcoming or Pending Demands

As your update request status progresses, you may receive a notification on your registered phone number or login to the UIDAI portal indicating that the card has been updated. This update will be delivered via post to the address mentioned on your Aadhaar card.

Handling Duplicate Update Requests

In cases where you receive a message saying 'Duplicate update request! An address update request is already under progress', you have a few options:

You can forward the message directly to the UIDAI support team, providing them with the URN number provided in the address update request for cancellation. If you have a pending request through the mAadhaar mobile app, you can log in to your app, navigate to the 'Requests' tab, and view all the requests you have initiated. In case you are unable to see the delete option, contact the customer service at 1947.

Remember, persistent requests might lead to further delays, so it is important to allow time for the current process to complete before submitting a new one. If you face similar issues repeatedly, it suggests a need for more robust handling and support mechanisms from the UIDAI.

Urgent Update Processing

Encountering messages like 'There is a similar update request under process. You have to wait for its disposal before proceeding with the fresh update request' is frustrating, especially when you need the update urgently. When such errors occur during the application process, it can erode customer confidence. Therefore, it’s crucial to address these issues promptly. The UIDAI or relevant support team should work towards resolving the backlog and providing clear timelines to customers.

Whether you are facing delays, need assistance with updating your Aadhaar status, or have concerns about update requests, you can always reach out to the support services for help. Your patience during these periods can help you navigate the process more effectively.