Updating Name in Aadhaar: Process and Timeline

Updating your name in Aadhaar is a critical process that requires careful attention and understanding of the timeline involved. While the typical process takes around 7 to 10 working days, actual time can vary depending on the volume of requests and other factors. This article provides a comprehensive overview of the Aadhaar name update process and expected timelines.

Expected Timeline for Name Update

According to official guidelines, the process to update a name in Aadhaar typically takes 7 to 10 working days after submitting your online request or visiting an Aadhaar Enrollment Center. However, other sources suggest that the process can take anywhere from 10 to 13 days.

Initial Update Process

First, you need to submit your name correction request either online through the UIDAI (Unique Identification Authority of India) website or app or visit an Aadhaar Enrollment Center. Once your request is submitted, the processing time can vary from 5 to 21 days, but often, the process is completed within 15 days. After the request is submitted, you will receive an SMS notification confirming the receipt of your request and another SMS for successful document verification.

Document Verification and Card Update

Following document verification, you may receive an update SMS. If you do not receive the SMS, it could be due to server issues or other technical problems. It is advisable to check your UIDAI account for the status of your request.

Once your request is verified, you can expect your updated Aadhaar card to be dispatched within another 15 days to the address provided. This means the total process, from request submission to card delivery, can take up to 30 days. In some cases, it may take up to 90 days, which is the maximum time frame specified by UIDAI.

Customer Experience and Feedback

Several users have shared their experiences regarding the Aadhaar name update process. For instance, one user mentioned that after submitting the name correction request, they received a successful document verification SMS within a day. Later, they received another notification that their Aadhaar card had been successfully generated. Another user highlighted that the process took around 15 to 20 days, with some instances taking just a few hours. The Fast and efficient service was noted, and it was praised for its quick action.

However, feedback also includes challenges faced by users, such as issues with service agents at post offices. Some users pointed out that local post offices in cities like Pune often issue only a limited number of tokens daily, leading to long waits for services. There are also reports of inconsistent document acceptance, with some documents not being accepted, which can lead to delays in the process. It is crucial for users to ensure that all documents provided are in the correct format as specified by UIDAI.

Improvement Areas and Recommendations

While the Aadhaar system has been praised for its efficiency, there are areas where it can be improved. Users have suggested that there is a need for better communication and awareness among service agents who are not adequately trained to handle all types of documentation. Additionally, increasing the number of tokens issued at post offices and standardizing document acceptance at all centers can significantly improve the user experience.

Moving forward, it is essential for UIDAI to address user concerns and implement measures to reduce processing times and improve the overall service quality. Greater flexibility in document acceptance and enhanced support for users at all stages of the process can help in achieving these goals.

Conclusion

In conclusion, while the process to update a name in Aadhaar typically takes around 7 to 10 working days, users should be prepared for a range of scenarios. Checking the status regularly and ensuring that all documents are in the correct format can help streamline the process. By providing feedback and suggestions for improvement, users can contribute to making the Aadhaar system more efficient and user-friendly.