Will My Train Ticket Be Cancelled If My Train Is Diverted?

There is a common misconception that train tickets will be automatically canceled if the train is diverted. However, this is not the case. If you are not willing to travel, you will need to file a TDR (Ticket Deposit Receipt) within 72 hours of the scheduled boarding time to get a refund. This guide will help you understand the process and rules related to train diversions and refunds.

Ticket Refund Rules for Diversions

When a train is diverted from its original route, it is important to understand the rules and processes involved in getting a refund for your ticket. The Indian Railways, through the IRCTC (Indian Railway Catering and Tourism Corporation) website, provides specific guidelines for passengers who wish to get a full refund of their ticket fare when the train is diverted and they do not wish to travel via the new route.

Steps to File a TDR (Ticket Deposit Receipt)

Here are the steps you need to follow if you wish to file a TDR for a train that has been diverted:

CHECK FOR AVOIDABLE DIVERSION: Most of the time, trains are diverted for short distances due to unavoidable circumstances. If the diversion is minor and you still wish to travel, no TDR is required. FILE A TDR: If you do not wish to travel, you can file a TDR. To do this, log in to the IRCTC website or app and navigate to the option that allows you to file a TDR. SELECT REASON FOR TDR: Choose the option that states the train has been diverted from the original route. CHECK BOARDING/DEBOARDING STATION: Ensure that the diverted train does not touch your boarding or deboarding station. If the train is diverted and does not pass through these stations, you can file a TDR and get a refund. REFUND PROCESS: The refund process through TDR can take a little longer than the regular refund process. Be prepared for a delay in receiving your refund.

Specifics for Different Types of Diversion

Here are the rules for different types of train diversions:

Diverted but does not touch boarding station: In this case, you can file a TDR up to 72 hours of the scheduled departure of the train from your boarding station. Diverted but does not touch destination station: Similar to the previous case, you can file a TDR up to 72 hours of the scheduled departure of the train from the station where you are supposed to board. Diverted and touching both boarding and deboarding station: In this scenario, you may not be eligible for a full refund as the train is still passing through your station.

Immediate Refunds for Unavoidable Diversion

It is important to note that if the train is diverted due to unavoidable circumstances, you do have the option to get a full refund, but you need to act quickly. According to IRCTC, you must file a TDR within 72 hours of the scheduled departure time from the station where you are supposed to board.

What Happens if You Miss the Deadline?

Once the 72-hour window has passed, you will not be eligible for a refund through TDR. In such cases, you may need to go to the nearest ticket refund window and request a refund, which might be subject to certain conditions and may take longer.

Conclusion

Understanding the rules for train diversions and how to file a TDR is essential if you want to avoid any financial inconvenience. Always check the specific circumstances of your train and act promptly if you decide not to travel. Remember, it is your responsibility to manage your tickets according to the rules set by the Indian Railways.

Keywords: train diversion, TDR, ticket cancellation