Changing or Updating Your Mobile Number for SBI Online Banking and SMS Alerts

Have you ever found yourself in the situation where you need to update your mobile number for SBI online banking and SMS alerts? Whether you've lost your old number, changed your phone, or simply want to ensure your most recent contact information is on file, this guide will walk you through the steps to make the change.

1. Changing Your Mobile Number for SBI Online Banking and SMS Alerts

Updating your mobile number for SBI online banking and SMS alerts can be done in a few different ways:

Option 1: Logging into Your SBI Online Banking

To change your mobile number through your SBI online banking account:

Login to your SBI online banking account. Click on 'My Account' or 'Personal Details'. Select the option to change your mobile number. Receive OTP (One-Time Password) on your existing mobile number. Enter the new mobile number and reconfirm the number, then submit.

Option 2: Updating Through an SBI Branch

If you prefer to visit a branch, you can:

Visit your nearest SBI branch. Provide a written application to update your mobile number with the bank, mentioning your 10-digit mobile number and full account number. The mobile number will be updated within 2 working days.

Option 3: Using an SBI ATM

If you have an SBI ATM card for the same account, you can:

Go to an SBI ATM and select the 'Services' menu. Find the option to 'Update or Change Mobile Number'. Enter the new number twice, and your mobile number will be updated within 2 working days.

2. Important Notes for Mobile Number Change

Here are some additional points to consider when changing your mobile number:

Scenario: You Lose Access to Your Old Number

If you have lost access to your old mobile number, you still have two options:

Option A: Visit a SBI branch and provide a written application with your 10-digit mobile number and full account number. Option B: Use the SBI ATM to change the mobile number as mentioned above.

Additional Features and Security Options

Recent updates have introduced new features to make the mobile number change process more secure and convenient:

Changing Mobile Number Through OTP

You can change your mobile number through OTP (One-Time Password) as follows:

Go to the Profile tab in your internet banking. Click on 'Change Communication/Personal Details'. Enter your profile password. Change the mobile number. Take a printout of the corresponding form, sign it, and give it to your home branch.

Your mobile number for OTP should be changed in a short while.

Using OTP for ATM Transactions

To use OTP for transactions via ATM, you can register for 3D secure codes:

Visit the VISA/MASTERCARD website and register for 3D secure codes. After registration, you won't be required to enter an OTP for transactions; instead, you'll be prompted for the 3D secure code.

Conclusion

Updating your mobile number for SBI online banking and SMS alerts is a straightforward process, and there are multiple options available to suit your needs. Whether you visit a branch, use your ATM, or update your details online, ensure you follow the steps carefully to complete the change smoothly.