How to Update Your Registered Mobile Number for SMS Alerts in Indian Overseas Bank

Updating your registered mobile number for SMS alerts is a straightforward process with Indian Overseas Bank (IOB). Whether you prefer to visit the branch or opt for an alternative method, this guide provides detailed steps to ensure your mobile number is updated promptly without any unnecessary hassles.

Steps to Update Your Mobile Number via Branch Visit

To change your registered mobile number for SMS alerts at Indian Overseas Bank, you can follow these steps:

Visit Your Parent Branch: The first and most conventional method involves visiting the branch where your account is registered. You can fill out a request form or simply submit a written request with the old and new mobile numbers. Submit the Request: Fill out a form or state your request in writing, providing the reason for the change of number. Ensure you mention the old and new mobile numbers if you remember them. Documents and Verification: If you're unable to visit the branch, attach a scanned copy of your written request duly signed to the branch's email address. The format for the email address is iobxxxx@ (where xxxx is your branch code).

Once the request is processed, your SMS alerts will be re-sent to the new number within 15 minutes to 1 hour.

Steps to Update Your Mobile Number via Digital Channels

If you prefer to update your mobile number without visiting the branch, you can do so through digital channels:

Email Request: Submit an email with a scanned and signed application to your bank branch. Make sure to mention that you are changing your mobile number for SMS alerts. Online Application: You can go to the branch with a request letter or fill out a digital form available on IOB's official website if it's an option. Internet Banking: If you have subscribed to Internet Banking or Mobile Banking, you can update your mobile number directly through these services during the moment of changing the alert preferences.

Additional Considerations

For customers who have availed Internet Banking or Mobile Banking services, it is advisable to mention the same in the request. Depending on the bank's policies, they might need additional documents, such as proof of authenticity of the account.

Alternatively, you can request a 'SMS Alert Application' from your branch. Fill out the application by mentioning your name, account number, old mobile number (if known), and the new mobile number. Ensure to sign the application before submitting it to the branch.

IOB has an efficient system for processing such requests, and changes are typically activated within a short timeframe, usually less than an hour if done correctly.

Conclusion: Changing your registered mobile number for SMS alerts in Indian Overseas Bank can be done in various convenient ways. Whether you choose to visit the branch or use digital channels, the process is quick and straightforward. Always ensure to provide accurate information to avoid any delays in your SMS alerts.