How to Change Your Mobile Number Linked to a Bank Account Without Visiting the Bank

With the advancement in technology and the increasing use of digital banking, managing your bank account securely and efficiently has never been easier. One common task that many people face is changing their mobile number linked to their bank account, without having to physically visit the bank. In this article, we will guide you through the various methods available to update your mobile number within the safety and comfort of your home.

What Tools and Methods Are Available?

Modern banks have streamlined the process of updating your mobile number to ensure customer convenience and security. Here are some common methods that you can use to update your mobile number:

1. Online Banking Portal

Login: First, log in to your bank's online banking portal. Go to Profile Settings: Navigate to the Profile Settings or Account Settings section. Update Mobile Number: Look for an option like Update Mobile Number or Contact Information. Enter New Mobile Number: Enter your new mobile number and follow any required verification steps, which often include receiving an OTP (One-Time Password) on your old number.

2. Mobile Banking App

Open App: Open your bank's mobile app and log in. Go to Profile: Go to the Profile or Settings section. Edit Contact Information: Select Edit Contact Information or a similar option. Capture New Number: Enter your new mobile number and complete the verification process.

3. Customer Service

Call Helpline: Call your bank’s customer service helpline. Verify Identity: Verify your identity by providing required information like your account number and registered details. Request Change: Request to change your mobile number. They may ask for your new number and verify it through OTP or other methods.

4. Email Request

Compose Email: Compose an email to your bank’s customer support or helpdesk. Include Details: Include your account details and the request to change your mobile number. Verify Information: Make sure to provide your new mobile number and any other required information for verification. Wait for Confirmation: Wait for a confirmation email or call from the bank.

5. SMS Service

Check Instructions: Check your bank’s website or contact customer service for specific instructions on how to update your mobile number via SMS. Follow Instructions: Follow the provided instructions to update your mobile number.

Important Considerations

Security: It is crucial to ensure that the new mobile number you provide is secure and not accessible to unauthorized individuals. Regularly review your bank's security measures and ensure two-factor authentication (2FA) is enabled.

Verification Steps: Be prepared for verification steps, such as receiving an OTP, to confirm your identity. Always follow these steps to protect your account from unauthorized access.

Bank Policies: Policies may vary by bank, so it is essential to check your specific bank's guidelines regarding mobile number updates. Each bank has a set of procedures to ensure that only the rightful owner can make changes to their account information.

By familiarizing yourself with these methods, you can ensure a smooth and secure process of updating your mobile number linked to your bank account. Whether you choose to update through your online banking portal, mobile banking app, customer service, email, or SMS, always follow the verification steps and stay informed about your bank's security practices.