Troubleshooting: How to List a Formally Employed Company as a Current Employer on UAN Portal

Understanding the UAN Portal and Retirement Benefits

The Unified Account Number (UAN) Portal is an essential online platform for managing your employee pension account in India. Many employees find it necessary to list a formally employed company as their current employer on this portal, especially during transitions or when changing jobs. However, the process can be confusing, and it’s not always clear how to achieve this goal. This article will guide you through the process and provide troubleshooting tips if you encounter any issues. It is important to note that as of the current knowledge, you cannot make this change yourself; instead, you must seek assistance from your current employer’s HR department.

Why Change a Former Employer to Current Employer?

There are several reasons why an employee might need to update their UAN portal with a former employer as a prospective current employer. These include: Transferring funds to a new account after changing jobs. Continuing pension benefits or medical reimbursements from the previous employer. Addressing any discrepancies or errors in the system when moving between organizations.

The Role of HR in Addressing Your Request

Given the complexity of the UAN system, your current employer’s HR department plays a crucial role in updating and correcting the information as per your request. Here are the steps you should follow: Contact your current employer’s HR department. Explain the issue and request for a specific action. Follow up to ensure the change has been made.

Troubleshooting Common Issues

Even with HR support, you might encounter certain issues while trying to list a former employer as a current one. Here’s how to address these:

Issue 1: Incorrect UAN Details

If your UAN details are incorrect, this can prevent you from making the necessary changes. Ensure you have the correct UAN number before you proceed.

Steps to Verify UAN Details:

Go to the official UAN portal at Log in with your credentials Review the details and correct any errors

Issue 2: Incomplete Employee Details

Sometimes, the UAN system may show incomplete or outdated employee details. This can cause issues when trying to list a former employer as a current one.

Solution:

Contact the HR department of your current organization. Request them to update your employee details through the UAN system. Ensure all personal and professional details are complete and up-to-date.

Issue 3: Technical Issues with UAN Portal

You might encounter technical glitches or system errors that prevent you from making the necessary changes. Here’s what to do:

Steps to Resolve Technical Issues:

Check for any server downtime or maintenance announcements on the UAN portal or official social media handles. Clear your browser cache and cookies. Try accessing the portal from a different device or network to rule out temporary network issues.

Getting Help from HR

If you have exhausted all self-help measures, the next step is to seek help from your current employer’s HR department. Here’s how to do it effectively: Have the necessary documentation: Be prepared to provide any required documents, such as proof of employment or previous employment records. Be clear about your request: Provide detailed information about why you need to list the former employer as a current one. Follow up: Regularly follow up with HR to ensure the request is processed and changes are made.

Conclusion

While the UAN portal’s system does not allow self-updates to list a former employer as a current one, with the support of your current employer’s HR department, this can be accomplished. By following the steps outlined in this article, you can effectively manage your UAN account and resolve any issues that may arise.

FAQs

Can I change my UAN details myself? Yes, you can verify and update certain details using the official UAN portal, but not all information can be changed without HR intervention. What should I do if HR does not respond? Contact the HR department directly via email or phone. If necessary, escalate the issue to a higher authority within your organization. How long does it usually take for the change to be processed? The process can take 1-2 weeks, depending on the company’s workflow and the complexity of the request.

Keywords

UAN portal employer change HR assistance